We are here to help you with your technical questions. We strive to make this site a resource to help you get the most out of your Sheffield CMM. Sheffield's Technical Support Representatives are dedicated to getting your operation back on-line as quickly as possible.
Important information before you contact Technical Support
If you are experiencing an issue with your Sheffield CMM, please write down any error messages or specific problems you are encountering before you call. This will help to expedite your solution.
The Technical Support Representative will also need the following:
- The model number of the CMM
- The serial number – which should be located on the back of the CMM
- Name and version of the software product
- What function was being performed at the time the problem occurred
Our telephone support line is 800-535-1236.
- FAQs: Browse the list of commonly asked questions.
- Service Packs: Service packs for MeasureMax Classic software.
- Software Versions: History of software revisions and changes over time.
- Firmware Versions: Firmware requirements and current versions available.
- Support Status: Status of legacy Sheffield hardware and software products.
- Contact Tech Support: Click to ask technical support a message via email.
